Our Information Technology (IT) services are designed with your business in mind, leveraging years of experience and continuous training. We believe technology should serve your business needs, not the other way around. We make IT work for you and your budget by thoroughly assessing your existing infrastructure before recommending any solutions. We visit your site, inventory your equipment, and carefully consider your budget and future goals to provide a cost-effective solution. If needed, we can design your network in phases, ensuring you don’t overspend on technology you may not require.
In today’s world, threats come from multiple sources and are evolving rapidly. Mobile devices, with both Wi-Fi and Bluetooth capabilities, can open the door to network vulnerabilities. Unlike many big-box store technicians, we possess a deep understanding of the equipment we work on, staying current with industry changes to protect your business from these emerging threats. Let us keep up with technology so you don’t have to.
Our Information Technology Services include, but are not limited to:
- Computer setup
- Computer repair and cleanup
- Application setup
- Network setup
- Cloud computing setup
- Mobile setup
- Data and voice cabling
DESIGN
For complex designs, we create detailed, easy-to-understand diagrams, so you always know what we are doing and why. We avoid bombarding you with technical jargon, ensuring you fully understand how your technology investment is supporting your business goals. Our goal is to ensure every dollar spent on IT contributes to your success, not wasted on unnecessary expenses. We specialize in keeping costs down by using open-source software where appropriate, offering you alternatives to expensive proprietary solutions. We educate you on your options, allowing you to make the best choice for your business.
SETUP
When we’re on-site, our focus is on completing the job quickly and correctly the first time. We fully test all changes to ensure everything works as planned, and we don’t leave until the job is done right. Unlike some providers who might shut down critical equipment in the middle of your workday, we prioritize your profits over our convenience. We work with you to schedule changes at the most convenient time for your business, minimizing downtime.
And yes, we come to you—no need to haul your equipment to a repair shop. We handle everything, from delivery to setup, and most importantly, we ensure you know how to use your equipment before we leave.
MAINTENANCE
With manufacturers under pressure to release new products quickly, issues with out-of-the-box equipment are increasingly common. Manufacturers often release software and hardware updates after products hit the market, and we stay on top of these updates to make sure your equipment is running smoothly. We also manage security updates, which are crucial in today’s rapidly changing threat landscape.
Many manufacturers stop supporting products when they reach “end of life,” leaving businesses without an upgrade path. We’re here to help you navigate these challenges, extending the life of your equipment whenever possible.
TROUBLESHOOTING
Do you feel like you’re constantly being told to replace your equipment? Often, issues can be resolved by taking a step back and examining the whole system. Whether it’s applying software updates or performing firmware upgrades, we ensure your technology is operating at its best. Firmware updates can be tricky and, if done incorrectly, can render your device unusable. We handle these updates carefully, preventing unnecessary downtime or damage.
We specialize in troubleshooting issues that can seriously impact productivity, such as intermittent connectivity loss, system lockups, or slow performance. Let our experts solve these problems for you, saving you time and money.
Get peace of mind today by calling the IT experts at Zypath.